You can pay your bill directly through Xpress Bill Pay. If you have any questions about your bill or need help with Xpress Bill Pay, please contact them directly through their website contact page. 

Please visit our Contact us page for our phone number address

Please fill out our online application form.

If you need to stop service call the office with your forwarding address and closing date.

Transfer water service if you are moving from 1 house to another in stansbury you will need to fill out a new application and will get a new account number. You will need to add the new account number to Xpress if you use this service for autopay.

Stop the Water Flow:

• Locate your main water shut off valve:  Typically located in the basement/utility area. 
• Turn off the water: Close the valve to stop the water flow to your home. 

Check for Leaks:

·         Inspect your water meter:

·         Check for movement: Even if you've turned off all faucets and appliances, the meter should not be moving if there are no leaks. 

·         Look for a low-flow indicator: If the meter continues to move, it could indicate a leak. 

·         Stop and waste: Sometimes it isn’t turned on all the way or off all the way and could be leaking.

·         Look for wet spots:

Check walls, floors, and ceilings for signs of water damage or if leak is outside look for squishy spots in the yard. 

·         Listen for unusual sounds:

Listen for dripping, gurgling, or running water sounds, even when fixtures are off. 

·         Check your toilets:

·         Dye Test: Place a few drops of food coloring in the toilet tank and wait a few minutes. If the color leaks into the bowl, you have a leak. 

·         Listen for a running sound: If you hear a running sound, the toilet may be leaking. 

If you can't locate the leak or are unsure of the cause, call a professional plumber. 

• Sewer Lateral Line Responsibility- Lateral lines are those, which extend from the customer's home to the main sewer line. Lateral lines are commonly four inches in diameter. The lateral line and the wye connection at the main sewer line are considered part of the home and is the responsibility of the homeowner. The majority of back-ups occur because the lateral line from the home to the main line becomes plugged or stopped. The stoppage can occur from several different things, but most commonly occur from items being flushed down the toilet or drain or roots that have grown into the lateral line. Many homeowner policies exclude sewer back-ups, homeowners should check with their insurance provider to verify their exact coverage related to lateral back-ups.
• Sewer Main Line Responsibility- Stansbury Park Improvement District (SPID) owns the main line sewers. The main line sewer is always eight inches in diameter or larger. There are times when a main line sewer can become clogged and result in a back-up into a customer's home. Liability to SPID varies based on the reason of the backup. If a backup has occurred the District's insurance provider will make an investigation into the cause of the backup and determine responsibility based upon pertinent facts.
• Water Lateral Line Responsibility- The lateral line extending from the customer to the connection on their side of the meter is the responsibility of the customer. Connections for sprinkler systems or otherwise are prohibited from being installed inside the meter box.
• Water Main Line Responsibility- Stansbury Park Improvement District owns the water mains, and is responsible for the lateral line up to the connection point on the meter.

• Contact: Call the office 435-882-7922 if after hours call 435-830-7284
• Describe the Issue: Clearly explain whether it's a water leak or sewer backup and provide the location.

No water restrictions at this time.

Our Water Quality Report can be found under governance tab consumer confidence report.

·         Contact Blue Stakes:

·         Call or visit the website: Dial 811 or visit call811.com to request a locate. 

·         Provide information: You'll need to provide your name, address, the type of project, when work is expected to begin, how you plan to dig, and how deep you're planning to dig. 

·         Wait for Markings:

·         Allow time for utilities to respond: Utility companies will send locators to mark underground lines (paint, flags, etc.). 

·         Wait the required time: Wait at least 48 hours (2 business days) after submitting your request before beginning excavation. 

·         Respect the Marks:

·         Follow the markings: Once the lines are marked, carefully dig around them, using hand tools within 2 feet (24 inches) on either side of the markings. 

·         Dig with care: Be mindful of the marked lines and avoid damaging them. 

·         Private Lines:

·         Separate Locate: If you have private lines (e.g., a gas line to a pool heater), you'll need to hire a private locate company to mark those lines, as they are not included in the standard 811 service. 

·         Repairing Water & Sewer Lines: A dig permit is required please contact Stansbury Park Improvement District for further instructions. Dig permit can be found (add quick link)

This sounds like a classic scenario of a pressure regulator issue.  The pressure regulator is located inside the foundation on the water service line.  The regulator a bell-shaped unit.  It has an adjustment set screw (if the screw is turned clockwise "in", the pressure increases) it regulates the pressure from around 75 psi on the main water line in the street at your location and reduces it inside the home to around 50 psi (recommended) to protect indoor appliances.  Over time, the spring inside the regulator becomes stuck, when this happens it restricts water flow through the unit.  You can try the following suggestions to free the spring before replacing the regulator.  

1. First, turn a good number of taps on inside the house.  Then get a small hammer and tap/hit several times on the unit to see if the spring will dislodge. If this doesn't work, try step 2.

2.  Mark the set screw location with the jam nut. (so, it can be returned to approximately the same spot) Loosen the jam nut and screw the bolt clockwise (increasing the pressure) -all the way in, repeat step 1, as water is running exercise the bolt in and out a several times to place different tensions on the spring.  Return set screw back to original position or somewhere close. It's not that critical or sensitive enough to make a big difference in your pressure to be in the exact place as it was before you started.  If water still isn't flowing after step 1, and 2, then it's probably time to replace the regulator. 

Water pressure is 75-85 

Water Hardness 380 per million or 22.22 grains per gallon.